Governed back-office services

Work that can't wait, done on time and checked by a person.

TSM Consultz runs your time-sensitive back-office work, from WIP reviews and denied claims to certificates and loan files. AI does the first pass. A trained reviewer checks every item before it reaches you.

Week 1Set up on your filesWe test on your real exports before promising anything.
Every itemA person reviews itNothing reaches you without a reviewer's approval.
Every weekA clear reportWhat we handled, what we found, what we need from you.
Week 5The numberThe value we found against the fee you paid.

Services by industry

Each service runs on its own TSM app built for that work. Pick the one closest to what keeps your team up at month end; most clients start with one.

Construction & real estate

● Live pilot

Construction BPO

WIP reviews, job costing and billing checks for general contractors.

From $1,750 a month, up to 30 job reviews

● Live pilot

PM Copilot

Overdue maintenance found, assigned and tracked across your properties.

From $2 a unit a month, $600 minimum

Healthcare

● Live pilot

Healthcare Denial Review

Denied claims sorted, prioritized and prepared for appeal before deadlines pass.

From $1,250 a month, up to 30 claims

○ Pilot in build

Healthcare Office Manager

Faxes, referrals and records routed to the right person every morning.

From $1,200 a month, up to 600 documents

Legal & insurance

● Live pilot

Legal Preparation

Matter preparation and document summaries, ready for attorney review.

From $1,500 a month, up to 30 matters

● Live pilot

Insurance COI Review

Certificates of insurance checked against your requirements, with vendor follow-up.

From $650 a month, up to 150 vendors

Finance & IT

○ Pilot in build

Mortgage Servicing Compliance

Loan-file exceptions ranked by severity and routed for review.

From $45 a loan file, $1,350 minimum

● Live pilot

ServiceNow L1 Workbench

Tickets categorized, prioritized and drafted for your technicians to check.

From $6 a ticket, $900 minimum

Hospitality

○ Pilot in build

HotelOps

Housekeeping and maintenance tickets tracked against their promised times.

From $5 a room a month, $750 minimum

Education & workforce

○ Pilot in build

Schools Grants Compliance

Grant expenditures checked against fund codes before the auditor sees them.

From $1,250 a district a month

● Live pilot

College Command: Financial Aid

Student files checked for missing documents so aid is not held up.

From $20 a student file, $900 minimum

● Live pilot

Career Training

Learner readiness tracked with reason codes your funders can read.

From $25 a learner, $750 minimum

Creative

From first call to monthly service

You never commit to a long contract before you see results on your own files. Each stage has a gate, and we only move forward when it is met.

Day 1

Demo

We show the app working on synthetic data that looks like yours.

Gate: you sign an NDA and a one-page pilot agreement.

Weeks 1–5

Paid pilot

Week 1 we set up and test on a small sample of your real files. Weeks 2 to 4 we run it weekly. Week 5 we show you the value.

Gate: a full month of your files runs cleanly, with under 10% of items corrected.

Month 2+

Monthly service

Your work runs every week on an agreed schedule, with a weekly report and quality measured.

Gate: four clean weeks in a row and 95% of weeks on time.

As you grow

Add services

Add another service and manage all of them in one client portal with one monthly report.

Bundle: 10% off two services, 15% off three or more.

See it work in two minutes

Narrated demos with captions, one for every service. All demo data is synthetic.

Simple monthly pricing

Each price covers the work, a reviewer on every item and the weekly report. The 5-week pilot costs one month's fee, credited to your first month if you continue.

ServiceIndustryFromBilled
Construction BPOConstruction finance$1,750a month, up to 30 job reviews
Real EstateReal estate operations$1,200a month, up to 20 files
PM CopilotProperty management$2a unit a month, $600 minimum
Healthcare Denial ReviewRevenue cycle$1,250a month, up to 30 claims
Healthcare Office ManagerMedical practice operations$1,200a month, up to 600 documents
Legal PreparationLegal operations$1,500a month, up to 30 matters
Insurance COI ReviewInsurance and risk$650a month, up to 150 vendors
Mortgage Servicing ComplianceMortgage servicing$45a loan file, $1,350 minimum
ServiceNow L1 WorkbenchIT service management$6a ticket, $900 minimum
HotelOpsHospitality operations$5a room a month, $750 minimum
Schools Grants ComplianceK-12 district operations$1,250a district a month
College Command: Financial AidHigher education$20a student file, $900 minimum
Career TrainingWorkforce development$25a learner, $750 minimum
Music Song BuilderCreative education$19an artist a month

Larger volumes and multi-service bundles are quoted. Prices in US dollars.

People stay in charge

AI speeds up the first pass. Accountability stays with people, on both sides.

Reviewed before release

A trained reviewer confirms or corrects every item. Corrections create a new version with the reason attached.

A full audit trail

Who prepared, reviewed and approved each result, and when, is kept and available to you.

Your data, kept narrow

We use only the files the work needs, limit access to named staff, and return or delete them when the engagement ends.

Honest results

We report what you confirm. Dollars at stake are never presented as dollars recovered, and no result promises savings.

Questions

If yours isn't here, ask on the call.

Do you replace my team?

No. We take the repetitive first pass and the checking off their plate, so your people spend their time on the decisions only they can make.

Is the data in your demos real?

No. Every demo uses synthetic data. Your own files are used only during a pilot or service you have signed for.

What happens in week 1 of a pilot?

We set up your accounts and run a small, agreed sample of your real files through the app. If anything doesn't fit your formats, we fix it before the weekly runs start.

Can you work with patient health information?

Only after a business associate agreement is signed and the required safeguards are in place. Until then, healthcare pilots use de-identified or synthetic samples.

What if the pilot doesn't pay for itself?

You'll know, because we measure it with you every week. Either side can end the pilot with five business days' notice.

Phoenix, Arizona · serving US businesses

Show us the work that keeps slipping.

Book a 20-minute demo. Tell us your industry and the task, and we'll show you that service running, then outline a 5-week pilot.

Email to book a demo